Every order earns you more
Membership is free. Each successfully paid order you place as a member raises the discount on your later purchases of eligible products by two percentage points, up to 15%.
How it works
- Sign in or create an account, then press Join. Creating an account never enrolls you by itself.
- You start at Metal with 0%. Joining does not discount anything on its own.
- When an order you placed as a member is paid, it counts. Your first one unlocks Bronze: 2% off later purchases.
- Keep going: each paid order adds two points until Summit, at 15%.
You can keep shopping without joining, and guest checkout stays available. Orders placed as a guest, before you joined, or while you are not a member do not count, including guest orders claimed by an account later.
The tiers
- Metal
- Bronze
- Silver
- Gold
- Platinum
- Emerald
- Sapphire
- Diamond
- Summit
Summit is the top: 15% is the most a membership can reach. Orders still count above it, so a refund does not drop you a tier until your count crosses a threshold.
When the discount applies
- The discount applies to future purchases. The order that earns a new tier is priced with the discount you had before it; the new rate starts with your next checkout.
- It applies to the selling price of eligible products, sale items included. Shipping is never discounted, and free shipping is decided on your whole merchandise subtotal, eligible or not, before the discount.
- Not every product is part of the discount. Eligible product cards say “Member savings”, product pages say whether a product is eligible, and your cart marks the products that are not part of it, whatever your tier. Every successfully paid order still counts towards your tier, even one made only of products outside the discount.
- Pending or failed payments earn nothing. Progress is added once, when payment succeeds, however many times it is retried.
- Benefits do not expire while you are a member.
Refunds and cancellations
- An order that is canceled, or whose merchandise is fully refunded, loses its credit. A partial refund keeps the credit while merchandise from the order remains.
- Refunds change your future benefits only. Orders you already paid keep the prices and savings they had.
- A refund request alone changes nothing until the refund is confirmed.
Leaving and rejoining
You can leave any time from My Account. Leaving stops your discount and the progress new orders would earn. If you rejoin, you start again at Metal with 0%: earlier orders do not come back, and orders placed while you were away are not added.
Membership is separate from email marketing: joining does not subscribe you, and leaving does not unsubscribe you.